FAQS
Liyifen Mall Shop Life and Cleaning Products Frequently Asked Questions (FAQs)
1. What types of life and cleaning products does Liyifen Mall Shop offer?
We offer a variety of life products, including kitchen supplies, sanitary ware, home decor, and a wide range of cleaning products such as laundry detergents, cleaners, and disinfectants.
2. How do I choose the right cleaning products for my home?
When selecting cleaning products, choose based on the surface or item you need to clean. For example, kitchen cleaners are suitable for grease, while bathroom cleaners are effective for removing hard water stains and mold.
3. Are the products safety tested?
Yes, all our products undergo rigorous safety testing to ensure they meet national standards and safety requirements, allowing you to use them with confidence.
4. How should I use the products correctly?
Each product comes with usage instructions on the packaging, and you can also find detailed guides on our website. Please follow the specific instructions for the best results.
5. Do you offer return and exchange services?
Yes, we provide return and exchange services. If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the product. Please refer to our return and exchange policy for details.
6. How can I purchase products?
You can place orders directly through our website or visit our physical store. We support various payment methods, including credit cards, Alipay, and WeChat Pay.
7. How long does delivery take?
Typically, orders are shipped within 2-5 business days, with delivery times varying based on your location. You can check your order status for updates after placing your order.
8. Do you have a membership program or promotional activities?
Yes, we regularly offer membership promotions. By joining, you can enjoy more discounts and privileges. Please follow our website and social media for the latest activity information.
9. How can I contact customer service?
If you have any questions or need assistance, please contact us through the customer service hotline or email on our official website. Our customer service team is here to help.
10. Are the products environmentally friendly?
We strive to provide eco-friendly products, and many of our cleaning items use natural ingredients and minimize environmental impact. Please check the product labels for more information.
We hope this FAQ helps you better understand Liyifen Mall Shop's life and cleaning products! If you have any other questions, feel free to contact us.
